Service · 06
UX Audit in Mauritius
An honest review of your product to find friction, confusion and missed opportunities.
The problem
Your product works, but it is not converting, and you cannot tell whether the problem is the design, the copy or the journey.
What I do about it
I walk your key journeys screen by screen and give you a prioritised list of fixes, ranked by impact against effort, so you know exactly where to start.
Sometimes you don't need a redesign. You need an honest look at why the current product isn't converting. A UX audit walks your key journeys screen by screen and points to the specific friction that's costing you users.
You get back a prioritised list of fixes ranked by impact against effort, so you know exactly where to start.
What this covers
- Heuristic and usability review
- Walkthrough of your key user journeys
- Conversion and drop-off analysis
- Accessibility spot-checks
- Prioritised fix list
- Written recommendations report
How I work
- 01
Understand the product
A short call to learn what the product is meant to do, who uses it, and where you feel it's falling short.
- 02
Walk the journeys
Screen-by-screen review of the main journeys: signup, browsing, checkout, whatever matters most to your business.
- 03
Write up findings
A clear document with screenshots, specific issues and why they matter. No vague recommendations.
- 04
Share the next steps
A prioritised fix list ranked by impact versus effort, so you know exactly where to start.
The first step is a short conversation.
What you walk away with
- A written audit report (PDF + shared document)
- A prioritised list of fixes with effort estimates
- Screenshots with annotated issues
- An optional follow-up call to plan next steps
Tools I reach for
- Figma
- Lighthouse
- PageSpeed Insights
- Notion
A recent outcome
A clear plan for what to fix first.
No jargon, no sixty-page deck, just a focused document with the problems, the impact and the recommended order of action.
Why hire an expert
SEO
Titles, structure, redirects, structured data and crawlability are easy to get subtly wrong and slow to recover once Google has noticed.
Performance
Speed is a set of decisions about images, fonts, scripts and caching, measured on a real phone and a real connection, not a feeling that the page looks fast.
Accountability
When something breaks, you want one named person who answers the phone and fixes it, not a prompt history.
Questions about this service
Start with the audit. It shows whether a few targeted fixes would solve the problem, which is often the case, or whether the product really needs a redesign. Either way you spend the budget on what matters.
A written report with annotated screenshots, the specific issues and why they matter, and a prioritised fix list with effort estimates. An optional follow-up call helps you plan the next steps.
It includes accessibility spot-checks on your key journeys. It is not a full accessibility certification, but it flags the problems most likely to stop people using the product.
Related services
- UX/UI DesignClear, user-friendly interfaces designed from Mauritius for businesses, agencies, and startups worldwide.
- Web DesignBrand-led website and landing-page design for businesses that want to look credible online and convert visitors into customers.
- Digital ConsultingClear advice on websites, systems, tools and practical digital decisions.
Have a project in mind?
Tell me what you're working on. I reply within one working day.