Service · 04
UX Audit
An honest review of your product to find friction, confusion and missed opportunities.
What this covers
- Heuristic and usability review
- Walkthrough of your key user journeys
- Conversion and drop-off analysis
- Accessibility spot-checks
- Prioritised fix list
- Written recommendations report
How I work
- 01
Understand the product
A short call to learn what the product is meant to do, who uses it, and where you feel it's falling short.
- 02
Walk the journeys
Screen-by-screen review of the main journeys — signup, browsing, checkout, whatever matters most to your business.
- 03
Write up findings
A clear document with screenshots, specific issues and why they matter. No vague recommendations.
- 04
Share the next steps
A prioritised fix list ranked by impact versus effort, so you know exactly where to start.
What you walk away with
- A written audit report (PDF + shared document)
- A prioritised list of fixes with effort estimates
- Screenshots with annotated issues
- An optional follow-up call to plan next steps
Tools I reach for
- Figma
- Lighthouse
- PageSpeed Insights
- Notion
A recent outcome
A clear plan for what to fix first.
No jargon, no sixty-page deck — a focused document with the problems, the impact and the recommended order of action.
Have a project in mind?
Tell me what you're working on. I reply within one working day.